■ CONSUMER EXPERIENCE INTAKE
• FIRSTHAND EXPERIENCES MATTER
Had an Experience With Lance McHan?
Document what happened — in your own words.
/ SECURE SUBMISSION PORTAL
Describe events in your own words. Include relevant dates, conversations, representations, actions, and outcomes.
Before You Submit: Do not provide Social Security numbers, passwords, complete banking/card information, minors’ identifying information, or unrelated sensitive personal information.
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What Happens Next?
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01 — RECEIVED
02 — REVIEWED
03 — DECISION
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Information and supporting context may be reviewed.
Material may be published, anonymized, summarized, withheld, or declined.
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